Privacy Notice facechart.art
February 2020
It goes without saying that we treat your data confidentially. In this privacy notice we tell you how we do this. Please contact us if you have any questions about the processing of your personal data.
1. About us
We are pleased to welcome you as visitor to our website! If you have any questions about this privacy notice or if you want to submit a request in connection with your rights, you can contact us using the details below.
Company name FACECHART
Chamber of Commerce number 62759140
Contact person Rob Woo
Email address mail@facechart.art
2. Personal Data
We process the following personal data:
a. first name and surname;
b. address;
c. email address;
d. customer number;
e. trading name (sole proprietorships and general partnerships);
f. Chamber of Commerce number (sole proprietorships and general partnerships);
g. customer number, order number, quotation number, and invoice number (sole proprietorships and general partnerships);
h. other personal data you have provided to us.
How do we obtain your personal data?
We obtain the above-mentioned personal data from you:
- when you place an order;
- when you contact us or subscribe to our newsletter;
- via public registers, including the Chamber of Commerce, and other public sources;
- or if you provide your data to us in any other way.
3. Purposes
We process your personal data for the following purposes
We only process your personal data if we are allowed to do so by law and for the purposes set out below.
Products
When you order products from our web shop (whether these are free or paid for), we process the personal data that are necessary to be able to perform our agreement. For instance, we process your name, address and email address in order to send you the product you have ordered as well as, in due course, any additional content, bonus templates and extensions. These personal data are deleted at most [X] after you placed the order.
Contact form or email
You can contact us by using the contact form or by sending us an email. In that event we have a legitimate interest in processing the data we obtain from you at that point. We process the content of the email or the message we have received via the contact form and your name and email address in order to be able to respond to that message. We keep this information for a maximum of two years.
Newsletter
We are happy to send you our newsletter if you have subscribed for it. To be able to send you information and news we need to process your name, address and email address. You may unsubscribe from the newsletter and we will keep your data until you unsubscribe.
Billing
If you purchase any of our products or services, we process the data necessary to perform our agreement. This includes, in any event, your name and email address as well as all other data necessary to be able to send you a correct invoice. Upon payment we will also be able to see which account was used to make the payment and who the account holder is. We keep all quotations, invoices and payment information for seven financial years.
Marketing purposes
We process your name, address and email address in order to send you news related to your order. Your personal data are processed for this purpose until you opt out.
4. Transfer
Receivers of personal data
We share your data with the following parties, including our processors:
the provider that hosts and builds our website;
newsletter provider;
online sales services provider;
server manager;
providers of delivery services;
pay services providers.
We have concluded processing agreements with our processors. We have imposed on our processors the obligation to respect the confidentiality of your data.
Transfer to third countries
Although we endeavour to process personal data as much as possible within the EEA, we sometimes have to use providers located outside the EEA. These providers are located in countries that the European Commission has designated as adequate countries.
If they are not located in an adequate country, appropriate safeguards are taken or binding operational rules are imposed. The provider who hosts and builds our website and the newsletter provider have EU-US Privacy Shield certification.
Links
Our website contains links to external websites. If you click on these links you are taken to an external website. These external websites may use cookies. Please consult the cookie policy or privacy notice of the website concerned.
5. Your rights
We would like to inform you about your rights and how you can exert influence on how your personal data are processed.
You can exercise any of these rights by sending an email to mail@robwoo.com.
Access; rectification; deletion
You have the right to know which personal data we process about you and the right to ask us to rectify or delete these data.
Restriction of processing
You have the right to ask us to restrict the processing of your personal data, for instance if the data are no longer correct, if the processing is unlawful, if we no longer need your personal data, or in anticipation of a decision on an objection you have made to the processing.
Right to object
You have the right to object to the processing of your personal data. If you object to your personal data being used for direct marketing purposes, we will no longer use your personal data for these purposes.
Data transferability
You have the right to receive your personal data from us in a structured, commonly used and machine-readable format to enable you to transmit those data to another party, if you gave us your consent to process your personal data and if the processing was carried out by automated means.
Withdraw consent
If we obtained your data for a specific purpose with your consent you may withdraw this consent at any time. Withdrawing your consent does not affect the lawfulness of the processing carried out prior to the withdrawal.
Complaints
If you have any complaints about how we handle your personal data, you may register your complaint with the Dutch Data Protection Authority.
6. Securing personal data
We have taken appropriate organisational and technical measures to protect personal data against loss or other types of unlawful processing. These measures ensure a level of security appropriate to the data we process.
7. Cookies
We use cookies to ensure that this website functions properly.
A cookie is a tiny data file that is sent by our website and placed on peripheral equipment by your browser. The information stored in the cookie may be sent back to our website when you revisit our website. For more information about cookies please consult the ConsuWijzer website at: [http://www.consuwijzer.nl/telecom-post/internet/privacy/uitleg-cookies].
Social media
We want to make it as easy as possible for you to share the content of our website via social media. You can do this by using the social media buttons. Please read the privacy notices of the social media channels concerned to find out how they protect your privacy.
· Facebook: [https://www.facebook.com/privacy/explanation]
· Instagram: [https://www.instagram.com/about/legal/privacy/?hl=nl]
· LinkedIn: [https://www.linkedin.com/legal/privacy-policy]
· Twitter: [https://twitter.com/privacy]
· Whatsapp: [https://www.whatsapp.com/legal?eea=0#privacy-policy]
· Messenger: Facebook: [https://www.facebook.com/privacy/explanation]
Analytical cookies
We like to know how our visitors use our website as this allows us to optimise its use. We make use of the analytical cookies of Google Analytics for this purpose. This means that this website places Google’s analytical cookies. These cookies are stored for a maximum of 2 years.
Deactivation and removal
If you wish to deactivate or remove the cookies, you can do so via the settings of your browser. Please consult the help page of your browser to find out how to do this.
8. Changes
We may be required to change our privacy notice, for instance if we change our procedures. The new version of the privacy notice will be published on our website. Should any changes affect you directly, we will also communicate these changes directly to you.